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See every location without being in every location
Most multi-unit owners find out about a bad week after it's over. The POS has the sales, the scheduling app has the labor, the invoices sit in another system, and nobody pulls them together until the P&L lands a month later.
Operational Visibility builds the reporting and routines that put the right numbers in front of the right people every day, plus the SOPs and coaching that turn those numbers into action.
What we build
- Daily flash report: sales, labor percentage, and key variances by location, delivered each morning
- Location scorecards: a weekly view of the 5–8 numbers that matter, the same format for every unit
- Forecasting: sales and labor forecasts by daypart so schedules match demand
- SOPs: opening, closing, ordering, inventory, and recipe standards your team can actually follow
- Manager coaching: teaching managers to read their numbers and act on them in the same week
Works with the systems you already have
We build on your existing POS, scheduling, inventory, and accounting tools, such as Toast, Sling, MarginEdge, and Google Sheets. There's no new software to buy unless it earns its place.
Who it's for
Owners and operators with 2 or more locations, or a single high-volume unit, who are making decisions on gut feel because the data shows up too late.
Frequently asked questions
- What does a restaurant operations consultant do?
- A restaurant operations consultant finds where a business is losing money or time, then builds the systems to fix it: labor scheduling, food cost controls, reporting, SOPs, and manager accountability. Culinary Thinking Lab also stays on to put those systems in place, not just recommend them.
- What is a fractional COO for a restaurant?
- A fractional COO is a senior operations leader who works with your business part-time, usually a set number of days or hours each month. You get COO-level experience and accountability without a full-time executive salary.
- How much does a restaurant consultant cost?
- It depends on scope. A one-time operations assessment is a fixed project fee. Fractional COO partnerships are a monthly retainer based on time on-site and number of locations. Book a call for a quote.
- Do you work with single-location restaurants?
- Yes, especially high-volume units or owners preparing to open a second location. Most clients run 2–15 locations.
- What areas do you serve?
- On-site work across the United States. Assessments and fractional work are available nationwide.
- How quickly will I see results?
- Most clients see measurable changes in labor or food cost within the first 60–90 days. The assessment shows you where the fastest wins are.
- Will you work with my existing software?
- Yes. We work with the POS, scheduling, inventory, and accounting tools you already use.