CULINARYTHINKING LABLet's Think Out Loud

Privacy Policy

CUL is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. What Information We Collect

When you submit our intake form or interact with our website, we collect the following types of information:

  • Contact Information: Name, email address, phone number (if provided)
  • Business Information: Company name, number of locations, years in operation, business type
  • Operational Context: Operational challenges, team size, timeline, additional details you provide
  • Usage Data: Pages visited, time spent, browser type, IP address (via analytics)
  • Technical Data: Device type, operating system, referral source

We collect this information through form submissions, cookies, and analytics tracking. See our Cookie Policy for details on tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To assess your operational needs and determine fit for our services
  • Communication: To contact you regarding your intake submission and schedule discovery calls
  • Analytics: To understand how visitors use our website and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: To maintain records, process transactions, and manage client relationships
  • Marketing: To send you information about our services (only with your consent)

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These fall into four categories:

  • Necessary: Required for core functionality, security, and authentication
  • Analytics: Help us understand site usage and performance
  • Marketing: Used for advertising and retargeting purposes
  • Preferences: Remember your settings and preferences

For a complete list of cookies we use, including duration and purpose, see our Cookie Policy. You can manage your cookie preferences at any time through our cookie preference center.

4. Do Not Sell My Personal Information

Under the California Consumer Privacy Act (CCPA) and similar state privacy laws, you have the right to opt-out of the sale or sharing of your personal information.

We do not sell your personal information to third parties. We only share information with service providers who assist us in operating our website and conducting our business, and only under strict confidentiality agreements.

If you have questions about your privacy rights or wish to exercise your rights, please contact us at dusty@culthinklab.com.

5. Your Rights

GDPR Rights (EU Residents):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

CCPA Rights (California Residents):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale or sharing of personal information
  • Right to delete personal information collected
  • Right to correct inaccurate personal information
  • Right to non-discrimination for exercising CCPA rights

To exercise any of these rights, contact us at dusty@culthinklab.com. We will respond within 30 days.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

  • Intake Form Data: Retained for the duration of your engagement with us, plus 2 years for legal and business continuity purposes
  • Consent Records: Stored in your browser's localStorage until you clear your cookies or withdraw consent
  • Analytics Data: Typically retained for 24 months
  • Email Communications: Retained for 1 year unless required longer by law

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

8. Last Updated

This Privacy Policy was last updated on .

We may update this policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.